Tuesday, November 13, 2018

This won't solve the problem, but it might help.


The US Department of Veterans Affairs and the Federal Communications Commission are teaming up to combat illegal robocalls targeting all Americans, including American vets and their families.

Unwanted calls account for more than 200,000 complaints to the FCC each year – a big number, but one that pales in comparison to the millions of robocalls being made each day. The calls interrupt dinners and family time, they flood landline and mobile phones, and they frequently solicit money for fake charities, including ones claiming to support America’s veterans, and even claiming to be representatives of Veterans Affairs.

Together, the FCC and VA urge everyone to maintain awareness of robocalls. Here are some quick tips on how to protect yourself:

• Don't answer calls from unknown numbers. Scammers may spoof their caller ID to display a fake number that appears to be local. If you answer such a call, hang up immediately.
• Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, or passwords in response to unexpected or suspicious calls.
• Be sure to set a password for all voice mail accounts to avoid being hacked.
• Register your number on the Do Not Call List to block calls from legitimate telemarketers.
• Ask your phone company about call-blocking tools and services for your landline phone, and check for helpful apps that you can download to your mobile phone.

Finally, during the month when America celebrates its veterans, we suggest reaching out to fellow veterans -- especially the elderly, who are known to be particularly vulnerable-- -- and help spread the word about robocall fraud.

For more tips and other useful information, visit: fcc.gov/robocalls.

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